Privacy Policy
Effective Date: December 14th 2024
The Institute for Essential Care (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information remains confidential. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, schedule an appointment, or use our services.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: Name, contact details (email, phone number), date of birth, and other identifying information when you schedule an appointment.
Health Information: Any details you voluntarily provide related to your mental health, treatment history, or therapy needs.
Payment Information: When making payments, we may collect billing details; however, we do not store payment card details as transactions are processed through secure third-party payment providers.
Technical Information: When you visit our website, we may collect non-personal data such as your IP address, browser type, and usage patterns through cookies.
2. How We Use Your Information
We use your information for the following purposes:
To provide counseling and mental health services.
To process payments and confirm appointments.
To communicate with you regarding your sessions, scheduling, or service updates.
To send you notifications about workshops, events, or relevant mental health resources (if opted-in).
To comply with legal obligations and ensure ethical practice in healthcare.
3. Confidentiality & Data Protection
We are committed to maintaining the confidentiality of your information. We:
Store client records securely and only allow access to authorized personnel.
Use encryption and security measures to protect electronic communications.
Will not disclose your personal information without your consent, except when legally required (e.g., court orders, safeguarding concerns, or if there is a risk of harm to you or others).
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share necessary details with:
Healthcare Professionals: If a referral is required with your consent.
Third-Party Service Providers: For secure payment processing and appointment scheduling.
Legal Authorities: If required by law for safeguarding or compliance purposes.
5. Your Rights
You have the right to:
Access your information and request copies of your records.
Correct or update your details if they are inaccurate.
Request deletion of your data (subject to legal and ethical record-keeping requirements).
Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at tifecscheduling@gmail.com or call +1345-325-7556.
6. Cookies & Website Tracking
Our website may use cookies to improve user experience and track website traffic. You can disable cookies in your browser settings if you prefer.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: tifecscheduling@gmail.com
📞 Phone: +1345-325-7556
📍 Address: 59 Maclendon drive, GT, Cayman Islands